Standard History Events

Icon
Event
Description
Control
XE360
Schlage RC
IP Bridge
NDE Series
LE Series
Critical Battery
Battery critically low. Replace batteries immediately.
X
X
X
X
Low Battery
Battery low. Replace batteries soon.
X
X
X
X
Battery Level
System received a battery level update from Device.
X
X
X
X
Failed
Failed to update Device with updated access information.
X
X
2FA: Approve (1/2)
First credential (card or mobile) accepted in two-factor authentication
X
X
X
X
X
X
2FA: Approve (2/2)
Second credential accepted, two-factor authentication successful
X
X
X
X
X
X
2FA: Approve (Card/PIN)
Card and PIN combination accepted for access
X
X
X
X
X
X
Commissioning Started
Started setting up a new Device
X
X
X
X
X
X
Compile Complete
Device successfully updated with updated access information.
X
X
X
X
X
X
Credential Add Complete
New credential was successfully added to the system
X
X
X
X
X
X
Credential Update Complete
User credential was successfully updated in the system
X
X
X
X
X
X
Device audits reported: BLE
Lock has successfully sent it its activity logs via Bluetooth and should not appear in the History.
X
X
X
X
Device settings reported: BLE
Wireless lock reported its configuration via Bluetooth
X
X
X
X
DeviceAlertsReportedWIFI
The wireless Device alert information via WiFi
X
X
DeviceAuditsReportedWIFI
The wireless Device has successfully sent all audit data during a Wi-Fi check in.
X
X
DeviceSettingsReportedWIFI
The wireless Device reported its configuration via a Wi-Fi check in.
X
X
HMAC ON
Enhanced security protocol was enabled on the Device
X
X
X
X
X
X
No Tour Data Changes Not Needed
Credential is already properly programmed for this lock
X
X
No Tour Data Written Successfully
Successfully programmed a credential to work with this Device
X
X
Sync completed: BLE
Successfully updated the lock with the latest access rights on the Device. This does not indicate that audits were successfully captured from the Device. That would be indicated by the
Device audits reported
 Event
X
X
X
X
HMAC Off
Enhanced security protocol was disabled on the Device
X
X
X
X
X
X
Tamper Alert Cleared
Previous Tamper alert has been resolved
X
Compile Queued
An update was sent to an online Device, but it was not online to receive it. Will be delivered when it comes back online. For wireless devices, this will be seen when the Device performs a Sync
X
X
X
X
X
Device Settings Mismatch
Door controller settings don’t match the expected configuration
X
X
X
X
X
X
Credential Delete Complete
Credential was successfully removed from the system
X
X
X
X
X
X
Commissioning Error – A general error occurred
General error occurred during new Device setup
X
X
X
X
X
X
Commissioning Error – Bad payload
Error during new Device setup – invalid data
X
X
X
X
X
X
Commissioning Error – Bad request sent to Engage
Error during new Device setup – invalid request
X
X
X
X
X
X
Commissioning Error – Engage Service Unavailable
Error during new Device setup – service unavailable
X
X
X
X
X
X
Reporting sync status failed: BLE
Failed to report Bluetooth synchronization status
X
X
X
X
Sync failed: BLE
Failed to complete the start the updated process on the lock.
X
X
X
X
Sync start failed: BLE
Failed to start Bluetooth sync with Device
X
X
X
X
2FA: Decline – Process Error (1/2)
System error occurred during two-factor authentication
X
X
X
X
X
X
2FA: Decline – Process Error (2/2)
System error occurred processing second credential
X
X
X
X
X
X
2FA: Decline – Process Error (Card/PIN)
System error occurred during Card+PIN authentication
X
X
X
X
X
X
No Tour Enrollment Failure Authentication Error
Failed to program credential due to authentication error
X
X
No Tour Enrollment Failure Card Format Not Supported
This type of card cannot be used with the system. Double check that card format is supported.
X
X
No Tour Enrollment Failure Card Removed
Card was removed before programming could complete
X
X
No Tour Enrollment Failure Write Error
Failed to write data to credential
X
X
No Tour Enrollment Failure Wrong Card Presented
Wrong card was presented during programming
X
X
No Tour Enrollment Unknown Failure
Failed to program credential for unknown reason
X
X
Scheduled Event
A scheduled Event occurred at the Device
X
X
X
X
X
X
Admit
A person was granted a single entry through the Door
X
State Override: Admit
Administrator manually granted one-time access
X
2FA: Decline – Timeout (1/2)
Two-factor authentication timed out waiting for second credential
X
X
X
X
X
X
2FA: Decline – Timeout (2/2)
Two-factor authentication timed out during second credential
X
X
X
X
X
X
2FA: Decline – Timeout (Card/PIN)
Timed out waiting for PIN after card presented
X
X
X
X
X
X
No Tour Enrollment Timeout
Programming timed out while waiting for card
X
End All Scheduled And Override Modes
All scheduled events were canceled and Door returned to normal
X
X
Locked
Door was locked, requiring valid credentials for access
X
Scheduled Auto Unlock End
Scheduled unlock period has ended, Door returned to locked
X
X
X
Scheduled Badge Unlock End
Scheduled badge-unlock period has ended
X
X
Scheduled Badge Unlock Start
Door entered badge-unlock mode according to schedule
X
X
Scheduled Lock End
Scheduled lock period has ended
X
X
X
Scheduled Lock Start
Door automatically locked according to the schedule
X
X
X
Scheduled Lockdown End
Scheduled lockdown period has ended
X
X
X
Auto Unlock End
Automatic unlock period ended, Door returned to locked
X
X
Lockdown To Locked
Door changed from lockdown mode to normal locked mode
X
Secured
Door returned to normal Secured state requiring credentials
X
State Override: Locked
Administrator manually locked the Door, overriding schedule
X
2FA: Decline – Lockdown (2/2)
Second factor rejected because Device is in lockdown mode
X
X
X
X
X
X
Lockdown
Door was put in emergency lockdown mode, preventing all access
X
Locked To Lockdown
Door changed from locked mode to emergency lockdown
X
Scheduled Lockdown Start
Door entered scheduled lockdown mode according to schedule
X
X
X
State Override: Lockdown
Door was manually placed in lockdown mode by administrator
X
Unlock To Lockdown
Door changed from unlocked mode to emergency lockdown
X
2FA: Decline – No Credential (2/2)
Second credential not found in system during two-factor authentication
X
X
X
X
X
X
2FA: Decline – No Schedule (2/2)
Second credential used outside authorized schedule
X
X
X
X
X
X
Scheduled Auto Unlock Start
Door automatically unlocked according to schedule
X
X
X
Unlocked
Door was unlocked, allowing free access without credentials
X
Auto Unlock Start
Door entered automatic unlock mode
X
X
Auto Unlock Start – First Person In
First authorized User arrived and triggered office mode unlock
X
X
Lockdown To Unlocked
Door changed from lockdown mode to unlocked mode
X
Passage
Door was put in passage mode (unlocked state for free access)
X
Passage – Pass Through
A pass through credential put the Door in passage (unlocked) mode. This was formerly identified as master.
X
State Override: Unlocked
Administrator manually unlocked the Door, overriding schedule
X
Device settings & access update requested: WiFi
The wireless Device has requested setting during a Wi-Fi check in.
X
X
Sync started: BLE
Started sending latest database updates to the Device via Bluetooth
X
X
X
X
Door Opened
Door was physically opened
X
Door Closed
Door was physically closed
X
Door Position Sensor Tamper
Someone attempted to Tamper with the Door position sensor
X
Forced Door Alert
Door was forced open without a valid credential
X
Forced Door Alert
Door was forced open without proper credentials
X
X
Tamper Alert
Someone attempted to Tamper with the Door hardware
X
Tamper Alert
Someone attempted to Tamper with the wireless lock
X
X
Device Disconnect
Door controller disconnected from the access control system
X
Device Connect
Door controller connected to the access control system
X
2FA: Decline – Bad PIN (1/2)
Incorrect PIN entered during two-factor authentication
X
X
X
X
X
X
2FA: Decline – Bad PIN (2/2)
Incorrect PIN entered for two factor authentication
X
X
X
X
X
X
2FA: Decline – Bad PIN (Card/PIN)
Incorrect PIN entered after card was presented
X
X
X
X
X
X
Credential Add Failed
Failed to add new credential to the system
X
X
X
X
X
X
Credential Delete Failed
Failed to remove credential from the system
X
X
X
X
X
X
Credential Update Failed
Failed to update User credential in the system
X
X
X
X
X
X
Compile Send
System sent updated access data to Device controller
X
X
X
X
X
X
The name
System Admin
 is a generic system profile that will not appear in the users’ list but will appear for certain events. This indicates that an action has occurred which does not have an administrator or cardholder associated with it. Such events include
Device Connect
,
Device Disconnect
,
Auto-Unlock
,
REX Admit
,
Credential Sent to Reader
, etc.
Immediate history is only applicable for online devices. Actions, such as the Admit and lock, are only applicable for online devices.