User Manual
Setup and Configuration
Network Configuration
Configuring the IP Bridge
Getting Started in Zentra
Logging in to a Zentra site
Site Name
Resetting your password
Migrating from Engage to Zentra
Online Interface
Site Select
Compile button
Command button
Help Button
Site Settings
Dashboards
Widgets
Profile Menu
Daily Operations
Moving in a User
Moving out a User
Changing a User’s Access
Adding an Admin to a Site
People
User Profile
Add a User
Manage Web Access
Edit User
User Search and Filters
Importing Users
User Groups Report
Manage Credentials
Vendor Management
Identify lost badge
Devices
Create Schlage Device
Create ISONAS Device (IP Bridge)
Replace a Device
Deactivate Device
Device Groups
Edit Device
Edit Device Settings
Device Types
Import Schlage Devices
Updating Firmware
Low and Critical Battery Voltages
Schlage Devices and Time Changes
Wireless Device Check-In
Device Usage
Schedules
Weekly Rules
Events
Custom Rules
No-Tour Sync
Enhanced Access Management (BETA)
Site Requirements
Turning on Enhanced Access Management (Existing Sites)
FAQ and Troubleshooting
Reports
Device Groups Report
Device Permissions Report
Devices Report
History Report
Holidays Report
User Attendance Report
User Export Report
User Group Attendance Report
User Group Permissions Report
User Groups Report
User Permissions Report
Users Report
Scheduled Reports
Sync Report
Settings
Site Information
Integrator Information
Global Settings
Areas
Credential
User Defined Fields
API
Alerts
Alert Types
Settings
DPS Generated Alerts and Audits
Zentra Mobile App
Sign In to the Zentra Mobile App
Devices
My Access
Settings
Zentra Mobile Credentials
Wallet-based Credentials
Property Management System (PMS) Integration BETA
PMS Integration Concepts BETA
PMS Integration Requirements BETA
PMS Integration Setup BETA
PMS Integration Syncs BETA
PMS Integration: Resolving Conflicts and Errors BETA
PMS Integration: Resident Lifecycle Management BETA
Disconnecting PMS Integration BETA
PMS Integration: Troubleshooting and FAQ BETA
Release Notes
Device Firmware
Latest Release
Previous Releases
Browser Support
Contact Support