Zentra Mobile Credential

A Zentra mobile credential allows a person to use Zentra’s mobile app to access the property.
  1. Navigate to
    People > Everyone
    .
  2. Click on the User who needs a mobile credential.
  3. Click next to
    Zentra Permissions
    .
  4. In the
    Permission Profile
     drop-down box, choose
    Resident
    .
  5. Enter the user’s email in the
    Email
     box.
  6. Click the
    Save
     button.
  7. Have the User check their email and click the
    Continue
     button.
    • Make sure to check the spam folder.
  8. The User should create a password in the system, and then download the Zentra Mobile App.
  9. The User should log in to the Zentra Mobile App, and then click the
    Activate mobile access
     button.
  10. See My Access for further information.