Disabling automatic sync

Automatic sync is enabled by default. To disable automatic processing and require manual review for all change types, turn off all three data synchronization toggles:
  1. Navigate to
    Settings
     >
    PMS Integrations
    .
  2. Click
    Settings
    .
  3. Toggle
    Create New Residents
    ,
    Auto-Update Existing Residents
    , and
    Deactivate Former Residents
     to off.
  4. Click
    Save
    .
With automatic processing disabled, all changes from your PMS will be routed to the Sync queue. You must review and click
Apply Changes
 to process them manually.
If you disable automatic processing, you must actively review the Sync queue to keep Zentra current with your PMS. Automatic sync still runs at the scheduled time, but changes will queue for your approval instead of applying immediately.