Deactivate Device

What Happens When a Device Is Deactivated
Deactivating a device does not disable credential access or suspend access rules. The device continues to operate using its onboard database. Deactivation severs the server connection only — the device cannot receive updates or sync until it is reactivated.
Behavior by Device Type
Device Type
Credential Access
Receives Server Updates
BLE / Wi-Fi Sync
Online
Physical, BLE, and NFC credentials continue to work
No
N/A
Offline / Wireless
 (Control, LE, LEB, NDEB, CTE, XE360)
Physical, BLE, and NFC credentials continue to work
No
Not possible while deactivated
Deactivation is a required step before deletion. To permanently remove a device, deactivate it first, then proceed to delete it.
From the Actions Menu
  1. Navigate to
    Devices
    .
  2. Click three dots next to the Device you want to deactivate.
  3. Select
    Deactivate Device
    .
  4. Notice the confirmation message:
From the Edit Devices Screen
  1. Navigate to
    Devices
    .
  2. Click three dots next to the Device you want to deactivate.
  3. Select
    Edit Device
    .
  4. Toggle the
    Active
     switch to the off position.
  5. Click
    Save
    .
Deactivating an Device will not suspend access permissions at it; grant access and auto unlock rules will continue to operate at the device according to the last compile it processed. When an online device is deactivated it will lose connection from the server and will not be able to reconnect until it is reactivated.