Frequently Asked Questions

My schedule needs to span across midnight, what do I do?: You will need to create two schedules. One ending at 23:59 and the second one starting at 00:00.
I created a weekly rule but it it’s not working!: Remember to Sync after changes that affect access.
Why isn’t my auto-unlock rule working?: Ensure the lock is not set up in Apartment mode. Devices in Apartment mode do not follow auto-unlock rules.