Enhanced Access Management
(BETA)

Overview

Enhanced Access Management makes it easier to manage access across your site by allowing credentials to be programmed to more devices at once. It ensures that when a user is granted access, their credential works at every assigned device, no matter how many devices they have access to.
Without this setting, no-tour programming is limited to 11 devices per credential, forcing property managers to prioritize which devices to include. This can leave residents locked out of spaces they should be able to enter. The only workaround is a manual sync or waiting for the device's next scheduled check-in.
Enhanced Access Management applies to any device that does not receive updates in real time over the Internet.
Credential programming carries access changes directly to the lock the next time a programmed credential is presented. You will be prompted to select which access to program now and deliver the rest separately.

Site Requirements

Requirements Before Using Enhanced Access Management
The following must be in place before Enhanced Offline Access programming can be used at your site:
  • A site cannot have more than 16 schedules (unique time range combinations)
    • During the migration process, if more than 16 schedules are identified on the site, the process cannot be completed until this is resolved.
  • Devices cannot be assigned to more than 15 schedules with different day/time combinations.
Existing Sites (Adding Enhanced Access Management)
This feature must be enabled strategically at each property before being updated to use Enhanced Offline Access with Group IDs:
  1. Confirm that No Tour Groups have been configured for your site (done by your Zentra administrator or Allegion support during rollout).
  2. Sync all existing devices using the Zentra Mobile App. This step is required to push the new Group ID configurations to the locks.
    • Locks that have not been synced after No Tour Groups are configured will not recognize Group ID commands on credentials.
  3. After all devices are synced, Enhanced Offline Access programming is available for all new credential programming sessions.
You do not need to re-program existing active credentials. Improvements take effect automatically the next time you program a credential for any user.