My Access

Navigate to the
My Access
 tab is used to access Zentra Mobile Credentials.
  1. Sign in to the Zentra Mobile App.
  2. Navigate to the
    My Access
     tab.
  3. The devices that are in range and that the User has access to will be shown.
  4. Press
    Access Door
     on the Device you wish to access. If the mobile credential is sent to the Device successfully, an
    Access granted!
     message will be displayed. Please note that if access privileges are not correct,
    Access granted!
     may be shown even if the Device does not unlock. In this case,
    Update access
     should be used.
Users with the
Resident
 role will be able to activate a mobile credential without Area access. Any other role type, including custom, will require
manage
 access to the Area in order to successfully activate a mobile credential. See Zentra permissions for more information.