Search
Related topics are listed below.
Credentials
Glossary » Credentials
Authorization for access. These can be physical cards and FOBs, keypad entry or they can be Mobile, or NFC enabled using a Mobile device. Mobile credentials – a Bluetooth or NFC credential delivered from a mobile device (iOS & Android) Physical credentials –…
Physical credentials
People » Physical credentials
Physical credentials are badges, fobs, or keypad codes. Create a badge Create a keypad code Program special properties
User Search and Filters
People » User Search and Filters
Navigate to People > Everyone. Near the top of the screen will be a search bar and filter options Search can be used to find a user from their: Name Web access username Credential information User defined field information To filter the user list…
Deactivate a user
People » Add a User » Deactivate a user
There are four methods of deactivating a user. !Please note that simply deactivating a user profile alone will not prevent a resident from accessing doors with which they have access. For any common doors (devices connected directly to the internet), a…
Devices
Devices
The Devices page shows all devices that are enrolled on the system. The page is customizable and the columns can be reorganized and hidden per the properties preference. *Access Point refers to the opening and its associated settings in Zentra. Device refers to…
Delete Device
Devices » Deactivate Device » Delete Device
In order for a device to be deleted from the system, it will first need to be deactivated. *Please note that removing an access point from a site will also clear all history events from the database. Navigate to Devices. Click next to the Device you want to…
Vendor Management
People » Vendor Management
This feature allows you to give single day access to vendors and other guests. On the Vendor Management page, you can use the Search box to search for a specific vendor that was previously added. Click to change which columns are displayed in the vendor…
People
People
Creating a new user in Zentra can be broken down into a few steps: Create User Configuring permissions Assigning property access Managing a mobile credential invitation Creating credentials/keys
No-Tour
Glossary » No-Tour
No-tour is a feature in Zentra that lets you add or remove a person’s lock access without having to walk over and “sync” each lock in person. When you change someone’s access in the Zentra web app and then program a new credential (physical or mobile), that…
Glossary
Glossary
Access Point Admit ASM Compile Credentials Device Lock Down REX Scheduled Check-In Sync
Lock Down
Glossary » Lock Down
When an Access Point is in Lock Down mode, access will be denied to all but Master credentials.
Master Credential
Glossary » Master Credential
A Master Credential is a credential that has access to all openings in a site. Master Credentials are generally used for property maintenance, fire department and other emergency access.
Keypad
Glossary » Keypad
In device settings, Keypad is used to toggle whether the device has a keypad or not. A Keypad is a physical array of keys used to input keypad codes as credentials. Keypad Backlight: Toggle whether the keypad backlight is on or off. Keypad Backlight Timeout:…
Bitmask
Glossary » Bitmask
A bitmask can be used to point Zentra to where the card number is within the weigand string we read. Bitmasking is necessary when credentials are not Zentra format, and the admin wants to type in the hot stamp card number. See Bitmasking for more…
Program special properties
People » Physical credentials » Program special properties
There are five types of special properties that can be set for a credential: Master Credential: When enabled the badge acts as a master key for every entry on the property. Toggle Unlock: When a badge is presented it will unlock devices based on the selection below.…
NDE Series
Devices » Device Types » NDE Series
Product Information Schlage NDE Series Device Information and Settings Device Information NDE Series Overview The NDE locks simplify installation by combining the lock, credential reader, door position sense and request to exit…
LE
Devices » Device Types » LE
Product Information Schlage LE Device Information and Settings Device Information LE Series Overview The LE is a mortise lock that is designed to affordably extend electronic access control deeper into the building beyond…
Global Settings
Settings » Global Settings
Global Settings are settings that will populate throughout the system, to all Devices. Recommended best practice is to set these settings before adding or enrolling any Devices. !Changing settings on this page will affect site operation. Make sure you understand these…
Schlage Control
Devices » Device Types » Schlage Control
Product Information Schlage Control Device Information and Settings Device Information Control Overview The Control mobile enabled smart lock was designed sepcifically for multifamily resident doors. IT allows properties to offer…
Device
Glossary » Device
A Device is any lock, reader, controller, reader controller (supported device) that is supported by Zentra. Lock: a device that secures a door (Control, NDE/LE, XE360) Offline Lock: a lock that is operating in no-tour mode only Online/Electronic Lock: a lock…
Add a Vendor
People » Vendor Management » Add a Vendor
Navigate to People > Vendors. Click the Add a Vendor button in the top right corner. Enter the vendor information: First name Last name Company Phone number Email is optional Reason for visit Click Save & continue. Select when the vendor will…
Importing Users
People » Importing Users
Summary With the Import Users feature, you can use a CSV file to batch upload users and their credentials into a site. Navigate to People. Hover over to show the Users menu. Select Import Users. If you have not already downloaded the User Import Template,…
Using the .csv File to Import Users
People » Importing Users » Using the .csv File to Import Users
Before continuing, please note that the formatting of the template file, including proper capitalization, is very important. Any incorrect or extraneous information may have unintended results and/or cause the import to fail. If you have any questions or would like…
Schlage RC
Devices » Device Types » Schlage RC
Product Information Schlage Reader Controller Device Information and Settings Device Information Schlage RC Overview The Schlage RC wall mount is a next generation IP reader controller designed for scalable and flexible real-time…
Edit a Vendor
People » Vendor Management » Edit a Vendor
Navigate to People > Vendors. Find the vendor you want to edit. Then click to the right of the vendor’s name and select Edit vendor. If the Edit vendor button is not available, you must first Activate the vendor. Edit any of the information…
XE360
Devices » Device Types » XE360
Product Information XE360 Wireless Tubular Lock XE360 Wireless Mortise Lock XE360 Wireless Exit Trim Device Information and Settings Device Information XE360 Overview The innovative FleX module allows the XE360 Series to be easily…
User Permissions
People » Add a User » Zentra permissions » User Permissions
What do the pre-defined permission profiles provide access to? Resident: Provides access to the mobile credential in the Zentra mobile app; cannot access the Zentra web app. Integrator: Provides access to view and modify all aspects of the site and has full access…
IP Bridge
Devices » Device Types » IP Bridge
Product Information ISONAS IP Bridge Device Information and Settings Device Information IP Bridge Overview The IP Bridge 2.0 connects the modern IP-network world and legacy Wiegand installations. Simply unplug existing panels and…
Add a User
People » Add a User
Navigate to People > Everyone. Click the Add a user button in the top right corner. Fill in the user’s first and last name. Middle name, email address, and image are optional. If you want the user to have access to a mobile credential, you must enter…
Create ISONAS Access Point
Devices » Create ISONAS Access Point
This is the process to add an IP Bridge to the Zentra software. Once connected, the IP Bridge can be connected to the MTB via Weigand. If mobile credentials are going to be used on the property, the MTB must be commissioned using the mobile app. Navigate to…
Device Types
Devices » Device Types
Zentra works with several Allegion devices. Each device functions as either an offline, wireless, or real time device. The different device functions support diverse ways of receiving updates, offering flexibility in choosing which type of lock works best for each…
Credential Information
People » Importing Users » Credential Information
All of the steps from the previous article still apply. There is, however, additional credential information that must be taken into consideration so that the badges/fobs can be added successfully. In the user import template CSV, the additional parameters…