The Command button is used to send an immediate command to a device or a group of devices, or all the devices in the site at the same time.

  1. Click Command.
  2. Select the Access Point(s) or Access Point Group(s) you would like to send a command to, or select All.
  3. Choose the action you want to perform:
    • Admit: unlocks the access point or access point group for the latch interval set per device
    • Lock Down: locks down the access point or access point group
    • Schedule: places access point into a normal state (following the configured weekly rules)
    • Unlocked: unlocks the access point or access point group
    • Lock: locks the access point or access point group (Engage devices only)
    • Clear Tamper: clears a tamper alarm on an access point (Engage devices only)
  4. Click
  5. Click Confirm to complete the action.
  6. Watch for the confirmation banner at the bottom of the screen.


Sending command via the App Bar requires that the web access user has one (or more) of the following permissions:

  • Access Points Modify
  • Access Point Groups Modify
  • Weekly Rules Modify
  • Holidays & Events Modify

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