*Alerts are only generated for online devices.
Alert Type |
Description |
Notes |
AUX Alarm |
AUX device triggered. |
AUX device must be installed and the configured in the Device settings. |
Credential Expired |
A credential which has exceeded its time limit has been presented to a reader. |
|
Credential Over Limit |
A credential which has exceeded its count limit has been presented to a reader. |
Count limit is configured in Special Properties. |
Credential Rejected |
A credential with insufficient access has been presented to a reader. |
Access is configured in Assign property access. |
Critical Battery |
Batteries must be replaced immediately. |
See battery replacement information in the Product Information for the specific Device Type. |
Custom Rule |
Alert from a Custom Rule |
Custom Rules are set in Custom rules |
Door Position Sensor Tamper |
DPS tamper alert. |
DPS should be physically inspected. |
Extended Open |
A door was left open after a valid admit. |
DPS must be physically installed and Door Sense enabled in the Device settings. |
Low Battery |
Batteries are low and must be replaced soon. |
See battery replacement information in the Product Information for the specific Device Type. |
REX Alarm |
Request for Exit was triggered. |
REX switch must be physically installed and REX enabled in the Device settings. |
Tamper |
Device tamper alert. |
Device should be physically inspected and reset. |
Unauthorized Open |
A door was opened without valid access. |
Usually forced entry. Access point should be inspected. |