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Normally Open vs. Closed (Active High vs. Low)
Glossary » Normally Open vs. Closed (Active High vs. Low)
For real-time devices in Zentra, input settings can be configured “Normally Open” or “Normally Closed.” These settings are also known as “Active High” and “Active Low,” respectively. They apply to all input mechanisms…
Settings
Settings
The Settings section gives you control over the back-end settings of the system. Navigate to the Settings section by clicking the gear icon in the lower left of the screen. Site Information Integrator Information Global Settings Areas Credentials Active…
User Permissions
People » Add a User » Zentra permissions » User Permissions
What do the pre-defined permission profiles provide access to? Resident: Provides access to the mobile credential in the Zentra mobile app; cannot access the Zentra web app. Integrator: Provides access to view and modify all aspects of the site and has full access…
Edit Access Point
Devices » Edit Access Point
Navigate to Devices. Click next to the Access Point you want to edit. Choose Edit Access Point. Make the necessary changes to the Access Point. See the table below for a description of each setting. Click Save. Setting Description Options…
REX
Glossary » REX
Request to Exit output to strike/maglock. REX Input Type should be set to match the normal state of the door, whether normally open or normally closed.
AUX
Glossary » AUX
AUX: Auxilliary Input AUX Input Type: Set to match the normal state of the door, whether Normally Open or Normally Closed. AUX Event: Event that should occur when AUX is activated, such admit the user or alert only.
Time Limit
People » Manage Credentials » Special properties » Time Limit
A Time Limit is a property of a credential that limits the time during which a credential will be active. A Time Limit credential can be created by assigning the Time Limit special property to an existing credential. See Special Properties for more…
User Group Permissions Report
Reports » User Group Permissions Report
The User Group Permissions report displays the weekly rules and doors that are assigned access to specific user groups. This report contains the following information: Name of user group Access point name(s) Rule name and type Day(s) rule is active Start time…
User Permissions Report
Reports » User Permissions Report
The User Permissions report displays individual users who are assigned directly to rules. This report contains the following information: Name of user Access point name(s) Rule name and type Day(s) rule is active Start time of the rule End time of the…
Devices
Devices
The Devices page shows all devices that are enrolled on the system. The page is customizable and the columns can be reorganized and hidden per the properties preference. *Access Point refers to the opening and its associated settings in Zentra. Device refers to…
Deactivate a user
People » Add a User » Deactivate a user
There are four methods of deactivating a user. !Please note that simply deactivating a user profile alone will not prevent a resident from accessing doors with which they have access. For any common doors (devices connected directly to the internet), a…
Custom Rules
Schedules » Custom Rules
Custom Rules provide the ability to configure IF/THEN statements in the system. This feature allows you to script a process to trigger the desired response to a specific event/action. You will be allowed to choose if an action/event occurs to a specific door, person,…
Create Event
Schedules » Events » Create Event
Navigate to Schedules. Hover over in the top right corner and then choose Create Event. Enter the following, and then click Create. Name: name of the event Description: a description of the event (optional) Date: the day the Event should be…
Glossary
Glossary
Access Point Admit Area ASM AUX Beeper Bitmask BLE Commission Compile Dashboard Device Door Door Prop Door Sense DPS Event Extended Open Factory Default Reset Fail Modes Fail Safe Fail Secure First Person In IoT Keypad Latch Latch…
Activate/Deactivate a Credential
People » Manage Credentials » Activate/Deactivate a Credential
Via Manage Credentials Navigate to the Manage Credentials screen. Click on next to the credential you want to activate/deactivate. Click to toggle the Active slider. Click Save. Via User Profile Navigate to the User Profile. Scroll down to Physical…
History Widget
Online Interface » Widgets » History Widget
By default, the bottom widget on every dashboard is reserved for viewing history events. You also have the ability to add an additional history widget in one of the top panels if you prefer to monitor specific users, access points, or events. All history events…
Deactivate Device
Devices » Deactivate Device
From the Actions Menu Navigate to Devices. Click next to the Device you want to deactivate. Select Deactivate Access Point. Notice the confirmation message: From the Edit Access Points Screen Navigate to Devices. Click next to the Device you want to…
Manage Credentials
People » Manage Credentials
Credentials are devices that provide authorization for access to a device. These can be physical cards and FOBs, keypad codes, or mobile. Credential Type No-Tour Compatible Physical X Mobile X Keypad code (PIN) …
Schlage RC
Devices » Device Types » Schlage RC
Product Information Schlage Reader Controller Device Information and Settings Device Information Schlage RC Overview The Schlage RC wall mount is a next generation IP reader controller designed for scalable and flexible real-time…
Create Weekly Rule
Schedules » Weekly Rules » Create Weekly Rule
Navigate to Schedules. Hover over in the top right corner and then choose Create Weekly Rule. Enter the following, and then click Next: Name: meaningful name for the rule Description (optional): further details about the rule Rule Type: Grant…
Special properties
People » Manage Credentials » Special properties
Special Property Description Device Types Online Offline Wireless Master Credential – aka Pass Through This features programs the credential to act like a ‘Pass Through’ credential. …