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Normally Open vs. Closed (Active High vs. Low)
Glossary » Normally Open vs. Closed (Active High vs. Low)
For real-time devices in Zentra, input settings can be configured “Normally Open” or “Normally Closed.” These settings are also known as “Active High” and “Active Low,” respectively. They apply to all input mechanisms…
Settings
Settings
The Settings section gives you control over the back-end settings of the system. Navigate to the Settings section by clicking the gear icon in the lower left of the screen. Site Information Integrator Information Global Settings Areas Active Directory User…
User Permissions
People » Add a User » Zentra permissions » User Permissions
What do the pre-defined permission profiles provide access to? Resident: Provides access to the mobile credential in the Zentra mobile app; cannot access the Zentra web app. Integrator: Provides access to view and modify all aspects of the site and has full access…
Edit Access Point
Devices » Edit Access Point
Navigate to Devices. Click next to the Access Point you want to edit. Choose Edit Access Point. Make the necessary changes to the Access Point. See the table below for a description of each setting. Click Save. Setting Description Options…
Time Limit
Glossary » Time Limit
A Time Limit is a property of a credential that limits the time during which a credential will be active.
AUX
Glossary » AUX
AUX: Auxilliary Input AUX Input Type: Set to match the normal state of the door, whether Normally Open or Normally Closed. AUX Event: Event that should occur when AUX is activated, such admit the user or alert only.
Devices
Devices
The Devices page shows all devices that are enrolled on the system. The page is customizable and the columns can be reorganized and hidden per the properties preference. *Access Point refers to the opening and its associated settings in Zentra. Device refers to…
Create Event
Schedules » Events » Create Event
Navigate Schedules. Hover over the quick dial and then choose Create Event. Enter the details into the Create Event dialog. Name: name of the event Description: a description of the event (optional) Area: choose an area (if applicable) Date: the day the…
Custom Rules
Schedules » Custom Rules
Custom Rules provide the ability to configure IF/THEN statements in the system. This feature allows you to script a process to trigger the desired response to a specific event/action. You will be allowed to choose if an action/event occurs to a specific door, person,…
Deactivate a user
People » Add a User » Deactivate a user
There are four methods of deactivating a user. !Please note that simply deactivating a user profile alone will not prevent a resident from accessing doors with which they have access. For any common doors (devices connected directly to the internet), a…
Deactivate Device
Devices » Deactivate Device
From the Actions Menu Navigate to Devices. Click next to the Device you want to deactivate. Select Deactivate Access Point. Notice the confirmation message: From the Edit Access Points Screen Navigate to Devices. Click next to the Device you want to…
History Widget
Online Interface » Widgets » History Widget
By default, the bottom widget on every dashboard is reserved for viewing history events. You also have the ability to add an additional history widget in one of the top panels if you prefer to monitor specific users, access points, or events. All history events…
Schlage RC
Devices » Device Types » Schlage RC
Product Information Schlage Reader Controller Device Information and Settings Device Information Schlage RC Overview The Schlage RC wall mount is a next generation IP reader controller designed for scalable and flexible real-time…
Create Weekly Rule
Schedules » Weekly Rules » Create Weekly Rule
Navigate to Schedules. Hover over in the top right corner and then choose Create Weekly Rule. Enter a Name, Description (optional), select a Rule Type, and choose an Area (if applicable); then click . Choose the User Group or Users who should be included, then…
Program special properties
People » Physical credentials » Program special properties
There are five types of special properties that can be set for a credential: Master Credential: When enabled the badge acts as a master key for every entry on the property. Toggle Unlock: When a badge is presented it will unlock devices based on the selection below.…
Standard History Events
Online Interface » Widgets » History Widget » Standard History Events
Icon Event Event Description Schedule Device has been set to return to the scheduled weekly rules. Approve User presented a credential that has been accepted. Admit An admit has been sent…