Standard History Events

Icon	Event	Description	Control	XE360	Schlage RC	IP Bridge	NDE Series	LE Series
	Critical Battery	Battery critically low. Replace batteries immediately.	X	X			X	X
	Low Battery	Battery low. Replace batteries soon.	X	X			X	X
	Battery Level	System received a battery level update from device.	X	X	X	X	X	X
	Compile Failed	Failed to update access point with updated access information.	X	X
	2FA: Approve (1/2)	First credential (card or mobile) accepted in two-factor authentication	X	X	X	X	X	X
	2FA: Approve (2/2)	Second credential accepted, two-factor authentication successful	X	X	X	X	X	X
	2FA: Approve (Card/PIN)	Card and PIN combination accepted for access	X	X	X	X	X	X
	Commissioning Started	Started setting up a new access point	X	X	X	X	X	X
	Compile Complete	Access point successfully updated with updated access information.	X	X	X	X	X	X
	Credential Add Complete	New credential was successfully added to the system	X	X	X	X	X	X
	Credential Update Complete	User credential was successfully updated in the system	X	X	X	X	X	X
	Device audits reported: BLE	Wireless lock sent its activity logs via Bluetooth					X	X
	Device settings reported: BLE	Wireless lock reported its configuration via Bluetooth					X	X
	DeviceAlertsReportedWIFI	The wireless access point alert information via WiFi	X	X
	DeviceAuditsReportedWIFI	The wireless access point has successfully sent all audit data during a Wi-Fi check in.	X	X
	DeviceSettingsReportedWIFI	The wireless access point reported its configuration via a Wi-Fi check in.	X	X
	HMAC ON	Enhanced security protocol was enabled on the access point	X	X	X	X	X	X
	No Tour Data Changes Not Needed	Credential is already properly programmed for this lock	X	X
	No Tour Data Written Successfully	Successfully programmed a credential to work with this access point	X	X
	Sync completed: BLE	Successfully completed Bluetooth sync with wireless lock					X	X
	HMAC Off	Enhanced security protocol was disabled on the access point	X	X	X	X	X	X
	Tamper Alert Cleared	Previous tamper alert has been resolved			X
	Compile Queued	An update was sent to an access point, but it was not online to receive it. Will be delivered when it comes back online	X	X	X	X	X	X
	Device Settings Mismatch	Door controller settings don’t match the expected configuration			X
	Credential Delete Complete	Credential was successfully removed from the system	X	X	X	X	X	X
	Commissioning Error – A general error occurred	General error occurred during new access point setup	X	X	X	X	X	X
	Commissioning Error – Bad payload	Error during new access point setup – invalid data	X	X	X	X	X	X
	Commissioning Error – Bad request sent to Engage	Error during new access point setup – invalid request	X	X	X	X	X	X
	Commissioning Error – Engage Service Unavailable	Error during new access point setup – service unavailable	X	X	X	X	X	X
	Reporting sync status failed: BLE	Failed to report Bluetooth synchronization status					X	X
	Sync failed: BLE	Bluetooth synchronization with wireless lock failed					X	X
	Sync start failed: BLE	Failed to start Bluetooth sync with wireless lock					X	X
	2FA: Decline – Process Error (1/2)	System error occurred during two-factor authentication	X	X	X	X	X	X
	2FA: Decline – Process Error (2/2)	System error occurred processing second credential	X	X	X	X	X	X
	2FA: Decline – Process Error (Card/PIN)	System error occurred during Card+PIN authentication	X	X	X	X	X	X
	No Tour Enrollment Failure Authentication Error	Failed to program credential due to authentication error	X	X
	No Tour Enrollment Failure Card Format Not Supported	This type of card cannot be used with the system. Double check that card format is supported.	X	X
	No Tour Enrollment Failure Card Removed	Card was removed before programming could complete	X	X
	No Tour Enrollment Failure Write Error	Failed to write data to credential	X	X
	No Tour Enrollment Failure Wrong Card Presented	Wrong card was presented during programming	X	X
	No Tour Enrollment Unknown Failure	Failed to program credential for unknown reason	X	X
	Scheduled Event	A scheduled event occurred at the access point	X	X	X	X	X	X
	Admit	A person was granted a single entry through the door			X
	State Override: Admit	Administrator manually granted one-time access			X
	2FA: Decline – Timeout (1/2)	Two-factor authentication timed out waiting for second credential	X	X	X	X	X	X
	2FA: Decline – Timeout (2/2)	Two-factor authentication timed out during second credential	X	X	X	X	X	X
	2FA: Decline – Timeout (Card/PIN)	Timed out waiting for PIN after card presented	X	X	X	X	X	X
	No Tour Enrollment Timeout	Programming timed out while waiting for card	X	X
	End All Scheduled And Override Modes	All scheduled events were canceled and door returned to normal					X	X
	Locked	Door was locked, requiring valid credentials for access			X
	Scheduled Auto Unlock End	Scheduled unlock period has ended, door returned to locked					X	X
	Scheduled Badge Unlock End	Scheduled badge-unlock period has ended					X	X
	Scheduled Badge Unlock Start	Door entered badge-unlock mode according to schedule					X	X
	Scheduled Lock End	Scheduled lock period has ended					X	X
	Scheduled Lock Start	Door automatically locked according to the schedule					X	X
	Scheduled Lockdown End	Scheduled lockdown period has ended					X	X
	Auto Unlock End	Automatic unlock period ended, door returned to locked					X	X
	Lockdown To Locked	Door changed from lockdown mode to normal locked mode			X
	Secured	Door returned to normal secured state requiring credentials			X
	State Override: Locked	Administrator manually locked the door, overriding schedule			X
	2FA: Decline – Lockdown (2/2)	Second factor rejected because access point is in lockdown mode	X	X	X	X	X	X
	Lockdown	Door was put in emergency lockdown mode, preventing all access			X
	Locked To Lockdown	Door changed from locked mode to emergency lockdown			X
	Scheduled Lockdown Start	Door entered scheduled lockdown mode according to schedule					X	X
	State Override: Lockdown	Door was manually placed in lockdown mode by administrator			X
	Unlock To Lockdown	Door changed from unlocked mode to emergency lockdown			X
	2FA: Decline – No Credential (2/2)	Second credential not found in system during two-factor authentication	X	X	X	X	X	X
	2FA: Decline – No Schedule (2/2)	Second credential used outside authorized schedule	X	X	X	X	X	X
	Scheduled Auto Unlock Start	Door automatically unlocked according to schedule					X	X
	Unlocked	Door was unlocked, allowing free access without credentials			X
	Auto Unlock Start	Door entered automatic unlock mode					X	X
	Auto Unlock Start – First Person In	First authorized user arrived and triggered office mode unlock					X	X
	Lockdown To Unlocked	Door changed from lockdown mode to unlocked mode			X
	Passage	Door was put in passage mode (unlocked state for free access)			X
	Passage – Master	A master credential put the door in passage (unlocked) mode			X
	State Override: Unlocked	Administrator manually unlocked the door, overriding schedule			X
	Device settings & access update requested: WiFi	The wireless access point has requested setting during a Wi-Fi check in.	X	X
	Sync started: BLE	Started syncing data with wireless lock via Bluetooth					X	X
	Door Opened	Door was physically opened			X
	Door Closed	Door was physically closed			X
	Door Position Sensor Tamper	Someone attempted to tamper with the door position sensor			X
	Forced Door Alert	Door was forced open without a valid credential			X
	Forced Door Alert	Door was forced open without proper credentials					X	X
	Tamper Alert	Someone attempted to tamper with the door hardware			X
	Tamper Alert	Someone attempted to tamper with the wireless lock					X	X
	Device Disconnect	Door controller disconnected from the access control system			X
	Device Connect	Door controller connected to the access control system			X
	2FA: Decline – Bad PIN (1/2)	Incorrect PIN entered during two-factor authentication	X	X	X	X	X	X
	2FA: Decline – Bad PIN (2/2)	Incorrect PIN entered for two factor authentication	X	X	X	X	X	X
	2FA: Decline – Bad PIN (Card/PIN)	Incorrect PIN entered after card was presented	X	X	X	X	X	X
	Credential Add Failed	Failed to add new credential to the system	X	X	X	X	X	X
	Credential Delete Failed	Failed to remove credential from the system	X	X	X	X	X	X
	Credential Update Failed	Failed to update user credential in the system	X	X	X	X	X	X
	Compile Send	System sent updated access data to access point controller	X	X	X	X	X	X

*The name System Admin is a generic system profile that will not appear in the users’ list but will appear for certain events. This indicates that an action has occurred which does not have an administrator or cardholder associated with it. Such events include Device Connect, Device Disconnect, Auto-Unlock, REX Admit, Credential Sent to Reader, etc.

*Note: Immediate history is only applicable for online devices.

*Note: Actions, such as the admit and lock, are only applicable for online devices.