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Related topics are listed below.
Create a badge
People » Physical credentials » Create a badge
Navigate to People > Everyone. Click on the user who needs a physical credential. Scroll down and click on Create badge. Select the enrollment reader to program the credential. Choose the appropriate credential format from the drop-down menu. Click Scan.…
Add a User
People » Add a User
Navigate to People > Everyone. Click the Add a user button in the top right corner. Fill in the user’s first and last name. Middle name, email address, and image are optional. If you want the user to have access to a mobile credential, you must enter…
Add a Vendor
People » Vendor Management » Add a Vendor
Navigate to People > Vendors. Click the Add a Vendor button in the top right corner. Enter the vendor information: First name Last name Company Phone number Email is optional Reason for visit Click Save & continue. Select when the vendor will…
Compile button
Online Interface » Compile button
*This action is used for online devices only. The Compile button is used to update all the devices with the latest changes to the system. When changes have been made that affect any access points, a number badge will be displayed next to Compile. This number…
Physical credentials
People » Physical credentials
Physical credentials are badges, fobs, or keypad codes. Create a badge Create a keypad code Program special properties
Reports
Reports
There are a variety of reports that can be utilized within Zentra. Depending on the report being run, they can be sorted by start date and end date, filtered by users, access points, event types, badge information, and/or areas. All reports can be exported as a .PDF…
Program special properties
People » Physical credentials » Program special properties
There are five types of special properties that can be set for a credential: Master Credential: When enabled the badge acts as a master key for every entry on the property. Toggle Unlock: When a badge is presented it will unlock devices based on the selection below.…
Why Use Areas?
Settings » Areas » Why Use Areas?
Overview A site may have certain administrators who need to see/administer some doors for their building or local area, but not others. These administrators would be assigned to the area(s) with which they require “View” or “Manage” privileges…
Standard History Events
Online Interface » Widgets » History Widget » Standard History Events
Icon Event Event Description Schedule Device has been set to return to the scheduled weekly rules. Approve User presented a credential that has been accepted. Admit An admit has been sent…
Weekly Rules
Schedules » Weekly Rules
Weekly Rules are schedules that control WHO will have access to which doors (WHERE) during a specified period of time (WHEN). By default, there are three types of weekly rules to choose from: Grant Access: provides credential access to Users/User Groups for the…
Using the .csv File to Import Users
People » Importing Users » Using the .csv File to Import Users
Before continuing, please note that the formatting of the template file, including proper capitalization, is very important. Any incorrect or extraneous information may have unintended results and/or cause the import to fail. If you have any questions or would like…
No-Tour
Glossary » No-Tour
No-tour is a feature in Zentra that lets you add or remove a person’s lock access without having to walk over and “sync” each lock in person. When you change someone’s access in the Zentra web app and then program a new credential (physical or mobile), that…