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Identify lost badge
People » Identify lost badge
Navigate to People > Everyone. Click Identify lost badge, at the top of the screen. Choose the reader you want to use. Choose the Credential Format. Tap the credential against the chosen reader, and then click Identify. The badge information will be…
Create a badge
People » Manage Credentials » Physical credentials » Create a badge
Navigate to People > Everyone. Click on the user who needs a physical credential. Scroll down and click on Create badge. Select the enrollment reader to program the credential. If no reader is available, choose Manual Setup. Choose the appropriate credential…
Create a badge – Manual Setup
People » Manage Credentials » Physical credentials » Create a badge – Manual Setup
Badges can be entered manually when no reader is available. Navigate to People > Everyone. Click on the user who needs a physical credential. Scroll down and click on Create badge. Select Manual Setup. Enter the badge information, and then click…
Calculate Credential Bitmask
Settings » Credential » Bitmasking » Calculate Credential Bitmask
Present an unenrolled badge to a reader. The badge must be unenrolled and get rejected. You should see a Decline Badge Not Found event with the name System Admin in the history. The badge data will remain in the system for 15 minutes or until another unenrolled…
Add a Vendor
People » Vendor Management » Add a Vendor
Navigate to People > Vendors. Click the Add a Vendor button in the top right corner. Enter the vendor information: First name Last name Company Phone number Email is optional Reason for visit Click Save & continue. Select when the vendor will…
Compile button
Online Interface » Compile button
*This action is used for online devices only. The Compile button is used to update all the online devices with the latest changes to the system. When changes have been made that affect any access points, a number badge will be displayed next to Compile. This number…
Physical credentials
People » Manage Credentials » Physical credentials
Physical credentials are badges or fobs. Create a badge Program special properties
Manage Credentials
People » Manage Credentials
Credentials are devices that provide authorization for access to a device. These can be physical cards and FOBs, keypad codes, or mobile. Credential Type No-Tour Compatible Physical X Mobile X Keypad code (PIN) …
User Groups Report
Reports » User Groups Report
A User Groups report displays which users are members of which groups. This report contains the following information: Name of user group Name of user Email login (web access username, if applicable) Badge ID Credential status This report can be filtered…
Users Report
Reports » Users Report
A Users report allows you to review user information and their assigned credentials. This report contains the following information: Name of user Email login (web access username, if applicable) Badge ID GUID Credential status Special properties (if…
People
People
People are Users in Zentra. A user can be someone who needs to administer access for the site, or someone who needs to gain access to the site via the Mobile Application or other credential. Creating a User. Creating a new user in Zentra can be broken down into a…
Assigning property access
People » Add a User » Assigning property access
First, Create User. Select the User from the People > Everyone screen. In the Assign property access section, click Add user group. Assign the user to user groups by selecting the appropriate options from the drop-down menu. Click Save or Save Access & Continue…
User Profile Widget
Online Interface » Widgets » User Profile Widget
Use a User Profile Widget to see real-time activity so you can monitor and match a user with their events. This widget is useful for verifying that the person who used a badge to gain access matches the profile picture on file. Navigate to Home > My First Dashboard,…
Weekly Rules
Schedules » Weekly Rules
Weekly Rules are schedules that control WHO will have access to which doors (WHERE) during a specified period of time (WHEN). By default, there are three types of weekly rules to choose from: Grant Access: provides credential access to Users/User Groups for the…
Reports
Reports
There are a variety of reports that can be utilized within Zentra. Depending on the report being run, they can be sorted by start date and end date, filtered by users, access points, event types, badge information, and/or areas. All reports can be exported as a .PDF…
Add a User
People » Add a User
Navigate to People > Everyone. Click the Add a user button in the top right corner. Fill in the following: First name Middle name (optional) Last name Email (optional): if you want the user to have access to a mobile credential, or have web access,…
Using the .csv File to Import Users
People » Importing Users » Using the .csv File to Import Users
Before continuing, please note that the formatting of the template file, including proper capitalization, is very important. Any incorrect or extraneous information may have unintended results and/or cause the import to fail. If you have any questions or would like…
Create Weekly Rule
Schedules » Weekly Rules » Create Weekly Rule
Navigate to Schedules. Hover over in the top right corner and then choose Create Weekly Rule. Enter the following, and then click Next: Name: meaningful name for the rule Description (optional): further details about the rule Rule Type: Grant…
Standard History Events
Online Interface » Widgets » History Widget » Standard History Events
Icon Event Description Control XE360 Schlage RC IP Bridge NDE Series LE Series Critical Battery Battery critically low. Replace batteries immediately. X X X X…
Special properties
People » Manage Credentials » Special properties
Special Property Description Device Types Online Offline Wireless Master Credential – aka Pass Through This features programs the credential to act like a ‘Pass Through’ credential. …