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Advanced Configuration
Setup and Configuration » Configuring Online Devices » Using the Configuration Tool » Advanced Configuration
Clicking on will bring up the options needed to fully configure a device. The options now available allow you to change where the device(s) will be attempting to connect as well as the ability to set the readers to either DHCP (preferred) or static IP addresses. …
Migrating from Pure Access to Zentra
Getting Started in Zentra » Migrating from Pure Access to Zentra
There is currently no tool/feature in Pure Access able to migrate tenant information from one account to another. This article will provide a best practice, step-by-step guide on how to move tenant data. This is applicable for moving from one Pure Access Cloud tenant…
Network Configuration
Setup and Configuration » Network Configuration
Zentra locks and readers are IoT (Internet of Things) style devices that require minimal network configuration to function. Online devices must have a clear path to the internet on port 55533. No other ports are required. *If you do not know how to, or cannot open a…
Calculate Credential Bitmask
Settings » Credential » Bitmasking » Calculate Credential Bitmask
Present an unenrolled badge to a reader. The badge must be unenrolled and get rejected. You should see a Decline Badge Not Found event with the name System Admin in the history. The badge data will remain in the system for 15 minutes or until another unenrolled…
Compile
Glossary » Compile
Compile is the action of updating online devices. When the COMPILE button is pushed, the most current access control rights and database updates are sent directly to online devices, and audits from these devices are received immediately.
Using the Configuration Tool
Setup and Configuration » Configuring Online Devices » Using the Configuration Tool
Download the latest version of the Configuration Tool. Note that you will need a Windows PC to run this application. (Watch from 4:40 – 9:36) Clicking on will find any Zentra devices on the local area network. If no devices are discoverable, you will need…
Multiple Access Point Widget
Online Interface » Widgets » Multiple Access Point Widget
To manage up to 12 readers at once, you can use a “Multiple Access Point” widget. Unlike the Single Access Point widget, this will not show history events. *This widget only applies to online devices. Navigate to Home > My First Dashboard, or the name…
Deactivate a user
People » Add a User » Deactivate a user
There are four methods of deactivating a user. !Please note that simply deactivating a user profile alone will not prevent a resident from accessing doors with which they have access. For any common doors (devices connected directly to the internet), a…
Online Interface
Online Interface
Navigation Side Menu The menu on the left side of the screen can be expanded by clicking next to each menu item. Collapsed Expanded Context Menu Hover over the green + circle on any page to see a context-sensitive menu. Quick…
IP Bridge
Devices » Device Types » IP Bridge
Product Information ISONAS IP Bridge Device Information and Settings Device Information IP Bridge Overview The IP Bridge 2.0 connects the modern IP-network world and legacy Wiegand installations. Simply unplug existing panels and…